Service overview

Integrated Network Infrastructure Services, Delivered with Precision.

Connex designs, installs and supports structured cabling, fibre, Wi‑Fi, cellular, CCTV, LAN/WAN and connected infrastructure services across healthcare, hospitality, education, commercial and industrial spaces.

Discover • Design • Supply • Implement • Manage • Optimise

Structured Cabling

Installation, expansion and remediation of copper and fibre cabling systems for commercial, industrial, hospitality, healthcare and specialist environments.

  • Cat5e, Cat6, Cat6A, Cat7 and fibre optic cabling
  • Containment, cabinet work and patching infrastructure
  • Testing, labelling, certification and handover packs
  • New builds, extensions, upgrades and fault correction
  • Fibre optic types OS1, OS2, OM1, OM2, OM3, OM4 and OM5
  • Copper certification testing using Fluke DSX testers
  • Fibre certification testing using OTDR and Fluke DSX OLTS
  • End-to-end structured cabling installed in all environments
Copper & fibre Installations & upgrades Testing & certification 25-year system warranty Excel Partner Fluke DSX

WiFi / WLAN

Survey-led wireless design, deployment and optimisation for reliable coverage, capacity and user experience across demanding sites.

  • Site surveys and predictive planning
  • Access point placement and performance tuning
  • Coverage, roaming and interference troubleshooting
  • Installation support and post-deployment optimisation
  • Ekahau AI Pro with Sidekick 2
  • All WiFi hardware manufacturers installed
  • Surveying in all sectors and complex environments
  • Installation following others designs
Survey-led delivery Deployment & optimisation Troubleshooting Ekahau AI Pro

Cellular

In-building cellular support and coverage improvement work where mobile signal reliability matters to staff, guests or operational teams.

  • Coverage assessments and weak-signal investigation
  • Infrastructure support for better in-building service
  • Coordination with wider network and building systems
  • Remedial works and practical deployment support
  • 4G/5G site surveys and detailed reports
  • Femtocell configuration and deployment
  • 5G SA and NSA network testing
  • Large environment 4G/5G booster installations
  • 4G/5G WAN backup installation
  • Connectivity on the move, rapid deployment
Signal support Building environments Remedial works Siretta Boosters WAN backup

CCTV

CCTV infrastructure planning, cabling, installation support and corrective work as part of wider network and security deployments.

  • Camera infrastructure and network connectivity
  • Power, containment and back-end hardware support
  • Upgrade paths for existing estates
  • Fault finding and remediation
  • Large choice of camera manufacturers installed
  • Protect property and personel in all environments
  • Low-light cameras with day/night image technology
  • Full range of digital video recorders installed (NVR)
  • Mobile connectivity to provide remote viewing
  • Existing system upgrade or new standalone security application
Security infrastructure Network-connected systems Install & remediate Axis Hikvision Unifi Paxton Mobotix

BMS & Building Control

Network and connectivity support for building management and control systems where stability, integration and serviceability matter.

  • Connectivity for BMS and building control hardware
  • Infrastructure support across plant and comms spaces
  • Upgrade and extension works
  • Practical fault correction and on-site support
  • Fire safety sprinkler oversight monitoring
  • HVAC management and monitoring
  • Hot water and central heating monitoring
  • Lighting control and electrical consumption tracking
  • Security system management, access control
  • Working with BMS installation and supplier partners
Building systems Infrastructure support Fault correction Building automation Monitoring

AV Monitors, TVs & Projectors

Display and projection infrastructure support covering survey, supply, installation, correction and maintenance activity.

  • Display positioning and installation support
  • Associated cabling and network connectivity
  • Commercial and specialist environment deployments
  • Correction, replacement and maintenance work
  • Installation of TVs into healthcare and hospitality
  • Bespoke bedside TVs within live hospitals
  • Coaxial cabling installed to distribute DTT
  • Large TVs and monitors installed into complex environments
  • Careful planning and installation, structured approach
  • Large rollouts to strict deadlines
AV infrastructure Installation support Maintenance Installation of screens Bedside TV Hospitality TVs

AI-Assisted Delivery

Use of AI-assisted workflows to improve planning, consistency and speed across selected survey, design, supply and maintenance tasks.

  • Sharper documentation and delivery workflows
  • Faster information handling and task support
  • Better consistency across repeatable activities
  • Practical support to engineering delivery, not fluff
Process improvement Delivery support Real-world application Configuration automation AI Agents AI Support

Network Hardware

Survey, design, supply, configure, install and maintain the hardware that underpins reliable network performance across live environments.

  • Switching, routing and cabinet hardware support
  • Hardware selection aligned to site requirements
  • Configuration, installation and cutover support
  • Maintenance, replacement and upgrade works
  • Installation and configuration of client supplied hardware
  • Large rollout capabilities, into the UK and Europe
  • 24-7 support service and SLA’s where required
  • Client hardware storage and asset tracking
  • Offsite/on-site configuration, troubleshooting, updating
  • All LAN/WAN hardware manufacturers supported
Switching & routing Supply & configure Install & maintain Mass configuration Hardware deployment